Frequently Asked Questions
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Most Popular Questions
We have a standard 24-48 hour processing time prior to the shipment of all orders. This processing timeframe is subject to change due to sales or holidays. Please review our shipping methods to receive an estimated timeframe of receiving your package.
****** NO SHIPMENT WILL TAKE PLACE ON WEEKENDS NOR HOLIDAYS ******
While it’s rare, it’s possible for items to become out of stock. If this does occur, we will notify you within 24-48 hours about the cancellation and issue you a refund. If your order contains additional items, these items will still be shipped to as normal.
As long as your order hasn’t shipped, yes. If you haven’t received an email that your order has shipped yet.
Add your items to your shopping bag and continue to checkout. At checkout, enter the promo code in the field labeled “Gift Card or discount code” and click Apply. Your promotion code will be applied to your order and reflected under your order total. If you’ve followed a link during a sale or promotion, your code might already be loaded into your checkout.
Please note: only one promo code can be used per order, including sales or promotions with automatic discounts. Codes cannot be applied to previous purchases or towards the purchase of a gift card. Some additional exclusions may apply.
Please note, only one code can be used per order. Codes cannot be applied to previous purchases or towards the purchase of a gift card. Some additional exclusions may apply.
Exchanges or issue store credit minus shipping costs for unworn, unwashed merchandise with original packaging within 21 days of your order date. If you receive an item that is damaged, please contact us directly. Please note: we do not issue refunds.
